Frequently Asked Questions

Get answers to common questions about Customized Conditioning.

Sessions usually last 30 to 60 minutes depending on hair length, porosity, and the depth of treatment selected. Your stylist will consult beforehand and may recommend longer intensive procedures for severely damaged or chemically treated hair.

Most clients benefit from treatments every 4–6 weeks for maintenance. Very dry or chemically processed hair may need sessions every 2–3 weeks initially, then spaced out as strength and moisture balance improve.

Yes—our formulas are chosen to safely nourish and repair chemically altered hair. Treatments target weakened bonds and restore moisture without stripping color, often improving vibrancy and manageability when used with color-safe products.

The treatment helps temporarily seal and smooth split ends while strengthening hair to reduce further breakage. For severe splits a trim is recommended; conditioning prevents recurrence by improving flexibility and overall resilience.

We prioritize gentle, high-quality products and perform a consultation and patch test on request. Tell your stylist about allergies or sensitivities so we can choose fragrance-free or hypoallergenic options and adjust treatment strength.

Use sulfate-free shampoos, nutrient-rich conditioners, and a leave-in or weekly mask recommended by your stylist. Limit heat styling, always use heat protectant sprays, and schedule regular trims to maintain the treatment's benefits longer.