Frequently Asked Questions

Get answers to common questions about Root Touch Up - Medium.

Appointments generally take 45 to 60 minutes, including consultation, color application, processing, and a professional blow-dry with styling. Timing may vary slightly depending on hair porosity, density, and whether additional corrective steps are needed.

Most clients return every 4 to 6 weeks to maintain a seamless root line. Frequency depends on natural hair growth rate, contrast between roots and dyed hair, and personal preference for maintenance level.

When performed by our trained stylists using appropriate formulas and processing times, root touch-ups are gentle. We use conditioning treatments and avoid over-processing to minimize damage; consult stylist about any pre-existing hair concerns.

Minor shade adjustments are possible, but significant color changes usually require a longer consultation and additional time or services. Book a color consultation so we can assess desired changes and recommend the best plan.

Yes. Our colorists match pigment specifically to your current shade and use techniques to fully cover gray regrowth while blending for a natural finish. For heavy graying, we’ll recommend the best formula or service for optimal coverage.

We recommend arriving with dry, unwashed hair 24 to 48 hours after washing to allow natural oils to protect the scalp and help color adhere. If hair is oily or product-laden, we can adjust but results may vary.